Zainab Mushi is an accomplished human resources management and organisational development professional with over 30 years of substantial experience in the profession, encompassing a diverse range of sectors, including financial services, non-governmental organizations (NGOs), and manufacturing industry.  Zainab expertly integrates her extensive knowledge in talent management, organizational development, and employee relations to devise innovative human resource management solutions that effectively align with overarching business strategies.

Most recently, Zainab held the position of Head of Human Resources at NCBA Bank Tanzania Limited from February 2010 to June 2024, where she successfully spearheaded the implementation of human resource strategies that cultivated a positive workplace culture and significantly enhanced employee engagement. Her proven ability to drive organizational growth through strategic HR initiatives is further strengthened by her practical experience in change management and employee development. Her unwavering commitment to professional development, complemented by her comprehensive understanding of labor laws, ensures that clients receive expert counsel in critical matters such as recruitment, performance management systems, change management, termination of employment contracts, and reorganization.Zainab possesses a Postgraduate Diploma in Human Resources Management from the Institute of Finance Management (IFM) and an Advanced Diploma in Public Administration from IDM Mzumbe. She is recognized as a Certified Director by the Institute of Directorship Tanzania (IoDT), a Certified Emotional Intelligence Coach through Genos Australia, and an Accredited User of the Hay Group Job Evaluation System and SHL recruitment tools.Beyond her consultancy efforts, Zainab is passionately involved in mentoring young graduates and higher education students, equipping them with essential skills and knowledge to navigate the labor market successfully. Zainab’s holistic approach to HR consultancy positions her as a trusted advisor and mentor within the industry.